The Idaho Department of Finance (IDOF) urges Idaho consumers to exercise heightened caution when
purchasing cars, recreational vehicles, farm equipment, and other high-dollar items online. IDOF recently received several
reports from victims of online purchase scams that risked losing thousands of dollars due to being lured into purchasing
from a phony website or fake ads in various online marketplaces. In each instance, the consumer authorized payment via
wire transfer from their financial institution.
Although the digital marketplace offers convenience and greater access, it has also become a breeding ground for
fraudsters. To counter this, IDOF emphasizes following these guidelines:
Verify the website's or seller's legitimacy: Check for contact information like a physical address. Use
Google Maps to view an image of the address – if it is a vacant lot, an abandoned building, or a USPS
drop box location – these can be red flags of a bogus business front.
Research consumer reviews and ratings: Investigate feedback from previous buyers for insight into the
seller's reputation. Honest reviews should vary in timeline, frequency, and discuss experiences rather than
generic statements.
Avoid making important purchases without first seeing it in person: There is no substitute for seeing
what is advertised for sale.
Never wire funds or complete bank-to-bank transactions: Scammers prefer bank-to-bank transfers
like wire transfers because the funds are very difficult to recover once they are transacted.
Be skeptical of unsolicited emails or ads: Question unsolicited communication, including emails,
messages, and ads. Scammers use phishing tactics to trick consumers into providing sensitive
information.
Trust your instinct; if it doesn’t feel quite right, reconsider: Avoid deals that seem too good to be true.
Don’t trust a seller who claims the transaction is 100% guaranteed by online marketplaces such as
Craigslist or eBay.
IDOF is committed to helping safeguard Idahoans from financial scams and fraud. Consumers must also take precautions
and perform due diligence before authorizing payments to make purchases. Consumers who have suffered a financial loss
as the result of a fraud or scam should file a report with their local Police Department. IDOF also accepts and investigates
complaints related to financial services and providers it oversees at https://finance.idaho.gov/complaint-guidance.
Additionally, to report fraud, scams, and bad business practices in general, consumers can file a complaint with the
Federal Trade Commission at https://reportfraud.ftc.gov.
